Terms of service

Terms of Service

Overview

This website is operated by Nuvora. Throughout the site, the terms “we,” “us,” and “our” refer to Nuvora. By visiting our website or purchasing from us, you agree to be bound by these Terms of Service.

Please read these Terms carefully before using our website. If you do not agree to these Terms, you should not access or use our website or services.

Online Store Terms

By using this website, you confirm that you are at least the age of majority in your country, state, or territory of residence, or that you have permission from a parent or guardian to use this site.

You may not use our products or services for any unlawful or unauthorized purpose. You must not transmit viruses, malware, or any harmful code through our website.

A violation of these Terms may result in the termination of your access to our services.

Products and Services

We make every effort to display our products, descriptions, prices, and images as accurately as possible. However, we cannot guarantee that your device’s display will show product colours or details exactly as they appear in real life.

Product availability, prices, descriptions, and shipping times may change without notice.

We reserve the right to limit the sale of our products to any person, region, or jurisdiction on a case-by-case basis.

Pricing and Payment

All prices are listed in the currency shown at checkout. Prices may change without notice.

We reserve the right to correct any pricing errors, inaccuracies, or omissions at any time, including after an order has been submitted.

Payment must be completed before an order is processed or shipped.

Orders and Cancellations

After placing an order, you will receive an order confirmation email. This does not guarantee that your order has been accepted or fulfilled.

We reserve the right to refuse, cancel, or limit any order for reasons including suspected fraud, incorrect pricing, stock issues, shipping restrictions, or errors in product information.

Orders can only be cancelled before they have been processed or shipped. Once an order has shipped, it must follow our Return & Refund Policy.

Shipping and Delivery

Shipping times are estimates only and may vary due to processing times, courier delays, customs, weather, holidays, or other factors outside our control.

Customers are responsible for providing accurate shipping information. We are not responsible for delays or failed deliveries caused by incorrect or incomplete addresses.

Returns and Refunds

Returns and refunds are handled according to our Return & Refund Policy. Please review that policy before making a purchase.

Accuracy of Information

We aim to keep all information on our website accurate and up to date. However, we do not guarantee that all information is complete, current, or error-free.

We reserve the right to correct errors, update information, or cancel orders if any information on the website is inaccurate.

Third-Party Tools and Links

Our website may include third-party tools, apps, links, or services. These are provided for convenience and may be subject to separate terms and policies from those third parties.

We are not responsible for third-party websites, services, content, or policies.

User Comments and Feedback

If you submit reviews, comments, suggestions, or other content to us, you agree that we may use, edit, publish, or share that content for business purposes, including improving our products and services.

You agree not to submit content that is unlawful, abusive, misleading, offensive, or infringes on the rights of others.

Personal Information

Your submission of personal information through the store is governed by our Privacy Policy.

Prohibited Uses

You agree not to use our website or services:

For unlawful purposes
To violate any laws or regulations
To infringe on intellectual property rights
To harass, abuse, insult, harm, defame, or discriminate
To submit false or misleading information
To upload viruses, malware, or harmful code
To collect or track personal information of others
To interfere with the security or functionality of the website

We reserve the right to terminate your access to our services if you violate these prohibited uses.

Limitation of Liability

To the fullest extent permitted by law, Nuvora is not liable for any direct, indirect, incidental, special, or consequential damages arising from your use of our website, products, or services.

Our products are provided “as is” and “as available” unless otherwise stated.

Indemnification

You agree to indemnify and hold Nuvora harmless from any claim, demand, loss, or expense arising from your breach of these Terms or your violation of any law or third-party rights.

Changes to Terms

We may update these Terms of Service from time to time. Changes will be posted on this page with an updated effective date. Your continued use of our website after changes are posted means you accept the updated Terms.