Shipping policy

Shipping Policy

At Nuvora, we aim to process and ship orders as quickly as possible. Please read our shipping policy before placing an order.

Order Processing

Orders are usually processed within 1–3 business days after payment has been confirmed.

Processing times may be longer during high-demand periods, holidays, or if additional order verification is required.

Shipping Times

Estimated delivery times vary depending on the product and destination.

Most orders are delivered within 7–15 business days after processing, but shipping times may vary due to courier delays, customs, holidays, weather, or other factors outside our control.

Shipping Cost

We offer free shipping on eligible orders unless otherwise stated at checkout.

Shipping rates, if applicable, will be displayed at checkout before payment.

Order Tracking

Once your order has been shipped, you may receive a tracking number by email. Tracking updates may take a few business days to appear after the order has been dispatched.

Incorrect Shipping Information

Customers are responsible for entering the correct shipping address at checkout.

Nuvora is not responsible for orders delayed, lost, or returned due to incorrect or incomplete shipping information provided by the customer.

If you notice an error in your shipping details, please contact us as soon as possible.

Delays

Delivery times are estimates only and are not guaranteed. Delays may occur due to courier issues, customs processing, high order volume, or events outside our control.

Lost or Damaged Orders

If your order arrives damaged or does not arrive within the estimated delivery window, please contact us through our Contact page with your order number and any relevant photos or tracking information.